Privacy Policy

esimhoflry.com ("we," "us," or "our") operates the esimhoflry.com website and eSIM services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or purchase our products. By using our services, you agree to the terms described here.

• Identity & Contact: name, email address, billing address, and phone number (provided at checkout).
• Payment Data: payment card details processed securely by our third-party payment processor — we do not store full card numbers.
• Technical Data: IP address, browser type, device identifiers, and pages visited, collected automatically.
• eSIM Usage Data: data consumption and activation timestamps to provide and troubleshoot your plan.

• To process orders, deliver eSIM QR codes, and provide customer support.
• To send transactional emails (order confirmations, activation instructions) and, with your consent, marketing communications.
• To improve our website, detect fraud, and comply with legal obligations.

We use essential cookies to operate the site (session management, cart), analytics cookies (Google Analytics) to understand usage patterns, and marketing cookies with your consent. You can manage cookie preferences at any time via our Cookie Settings banner or by visiting our Cookie Policy.

• Payment Processors (e.g., Stripe) to handle transactions securely under their own privacy frameworks.
• eSIM Network Partners to provision and activate your data plan.
• Analytics Providers (e.g., Google Analytics) under appropriate data processing agreements.
• We never sell your personal data to third parties for their own marketing purposes.

Depending on your location, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing, and withdraw consent at any time.
• Data portability — receive your data in a structured, machine-readable format.
• California residents may also opt out of the sale of personal information (we do not sell data) and request disclosure of collected categories under the CCPA.

To exercise any right, email us at privacy@esimhoflry.com.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy — typically 3 years for purchase records to comply with tax and accounting obligations. Technical logs are deleted after 90 days. You may request earlier deletion subject to legal constraints.

We implement industry-standard safeguards including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. No method of transmission over the internet is 100{4706c6d97d7f439e9859da9fe959280b50dd7e56ac484f19757a4f03dd9788f6} secure; we cannot guarantee absolute security but commit to prompt breach notification as required by law.

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at privacy@esimhoflry.com and we will delete it promptly.

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website at least 14 days before taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.