An eSIM (embedded SIM) is a digital SIM card built into your smartphone. Instead of a physical plastic card, your eSIM is activated by scanning a QR code or entering an activation code — no hardware swap needed. Once installed, it works just like a regular SIM, giving you calls, texts and data. With esimhoflry.com, you can purchase a plan, receive your eSIM instantly by email, and be connected in minutes from anywhere in the world.

Most modern smartphones support eSIM, including iPhone XS and later, Google Pixel 3 and later, Samsung Galaxy S20 series and newer, and many other Android devices from 2020 onwards. To check compatibility, go to your phone's Settings → General → About — if you see a 'Digital SIM' or 'EID' entry, your device supports eSIM. Some carrier-locked phones may not support eSIM; we recommend checking with your carrier if you're unsure. Our compatibility checker on the product page can also help you confirm before purchase.

Instantly! After your purchase is confirmed, your eSIM QR code and installation instructions are delivered to your registered email address within minutes. There is no shipping, no waiting, and no customs delays. You can install the eSIM right away and choose to activate it immediately or set it to activate on the day your trip starts — whichever works best for you.

Absolutely. Because your phone has both a physical SIM slot and an eSIM, you can run both simultaneously in Dual SIM mode. This means you can keep your home number active for calls and SMS while using your esimhoflry.com data plan for internet — perfect for not missing important messages back home. You simply set your eSIM as the preferred data line in your phone's settings while keeping your home SIM active for voice.

Yes! All esimhoflry.com plans include hotspot / personal hotspot support unless otherwise stated on the product page. You can share your data connection with a tablet, laptop or other devices. Simply enable the Mobile Hotspot feature in your phone settings. Please note that on unlimited plans, hotspot usage may be subject to a fair-use policy at reduced speeds after a certain threshold — check the individual plan details for specifics.

Speed depends on the plan you choose and local network conditions. Our plans offer 5G where available (USA, South Korea, select global destinations), and 4G LTE in most other regions — delivering speeds typically between 20–150 Mbps for everyday browsing, streaming, video calls and navigation. In rare remote areas, the network may fall back to 3G. We always connect you to the strongest available local carrier so you get the best speeds possible wherever you are.

We offer a straightforward refund policy. If your eSIM has not been scanned or activated, you are eligible for a full refund within 30 days of purchase — no questions asked. If the eSIM was installed but you experienced a technical issue preventing usage, please contact our support team at support@esimhoflry.com and we'll investigate and issue a refund or replacement as appropriate. Refunds are not available for plans that have been used. For full details, please review our Refund Policy on the Terms of Service page.

When your plan's validity period ends, your data service will pause automatically. Your eSIM itself remains installed on your phone and does not need to be removed. You can top up or purchase a new plan from esimhoflry.com at any time and reactivate with the same eSIM — no need to reinstall anything. This makes it incredibly convenient to stay connected on future trips with just a few taps.